This policy explains what personal information the practice of Dr. Elie Massoud, MD collects through this website, why it is collected, and how it is handled. Medical practice involves particularly sensitive information, and it is treated accordingly.
This website is operated by the private medical practice of Dr. Elie Massoud, MD, consultant in obstetrics and gynecology, practising in Beirut and Mount Lebanon, Lebanon. Any question about this policy or about the information held about you can be sent to appointments@dreliemassoud.com.
When you submit the appointment request form on the contact page, you provide:
Only your name, telephone number and email address are required. The reason for visit and message are optional, and you are under no obligation to describe a medical condition in order to request an appointment.
If you contact the practice by email, WhatsApp or telephone instead, we receive whatever information you choose to include in that message.
This website does not use advertising trackers, analytics cookies or social media pixels, and it does not build a profile of your browsing. As with any website, our hosting provider keeps standard server logs — such as IP address, browser type and the pages requested — for security and technical maintenance. Fonts are served from this website itself rather than from a third-party font service.
Information submitted through this website is used for one purpose: to contact you and arrange your appointment. It allows the clinic team to reach you, confirm a time and location, and answer your question.
We do not sell your information. We do not share it with advertisers. We do not add you to a marketing list or send you newsletters. If you ever receive an unsolicited commercial message claiming to come from this practice, it did not come from us.
This website is not a secure medical channel. Please do not send detailed medical histories, test results, images or clinical documents through the website form, by email or by WhatsApp. Email and messaging services are not designed for confidential medical data.
Bring your documents to your consultation, or ask the clinic how to transmit them safely. Anything you do discuss in consultation becomes part of your medical file, which is held by the clinic and protected by the confidentiality obligations that bind every physician in Lebanon. That file is separate from this website.
Your appointment request is seen only by:
We will not disclose your information to anyone else unless you ask us to, or unless we are required to by Lebanese law.
Appointment requests are kept only as long as needed to arrange and follow up on your appointment. Where a request does not lead to a consultation, it is deleted once it is clear it is no longer needed. Medical records created during consultation are retained separately, for the period required of physicians in Lebanon.
You may at any time ask us to:
Write to appointments@dreliemassoud.com and we will respond. Requests concerning your medical file are handled through the clinic directly, as those records are governed by medical rather than website rules.
This website is intended for adults. Where a patient is a minor, appointment requests should be made by a parent or legal guardian.
This site links to external services such as WhatsApp and Instagram. Once you follow such a link you are on their platform, subject to their privacy practices rather than ours.
If this policy changes, the revised version will be published on this page with a new date at the top.
Questions about privacy can be sent to appointments@dreliemassoud.com or raised by telephone on +961 3 824 724. See also our Terms of Use.